For those of you that have followed our work over the decades, it won’t be surprising to hear our perspective on AI. Since our first SHRM published book in 2008, we have always emphasized the importance of driving actual impact (real utility) with any HR innovation. Numerous HR fads that promised to be game changers have come along (e.g. employee engagement, ‘skills’, the death of performance management, etc.) and never really delivered on their promises.